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Options Scalper (67)

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Pledge (37)

View All 37 questions on Pledge

Registered Address

3rd Floor, Brigade Metropolis, Summit B, Whitefield, Bangalore, Karnataka – 560048

High Performance Trading.

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vs sahi.com

This page against sahi.com

Support

Not checked page by page yet · 1 missing · 14 bad

Missing on sahi.com 1

  1. MediumAccessibilityDesktop and phonesupport-3

    The email address and phone number cannot be tapped

    "customercare@sahi.com" and "18004107244" are plain text, not mailto: or tel: links, so on a phone you have to copy them by hand, and the number is printed as one run of eleven digits.

    Our copy: The address opens a new email and the number dials, shown as 1800 410 7244.

Broken or poor on sahi.com 14

  1. HighContentDesktop and phonesupport-1

    "Chat with us" offers a chat that does not exist

    The third contact card gives chat hours (9 AM to 6 PM, Monday to Saturday) but has no link or button: clicking it does nothing and no chat widget loads (no iframe, no chat requests). sahi.com's own FAQ "Can I contact the Sahi customer care via chat?" answers "We currently don't have this feature."

    Our copy: The card keeps sahi.com's words and links to that FAQ answer, so a reader finds out at once instead of hunting for a chat button. Flagged for the SAHI team to remove the card or connect a chat.

  2. HighNavigationDesktop and phonesupport-2

    "Search FAQs" searches only the three questions shown per category

    Typing filters only the sample questions under each heading and leaves all 44 category headings and 30 View All links on screen, mostly over nothing. "pledge" showed 4 questions, although 22 questions mention pledging and the Pledge category alone has 37. There is no count, no "no results" message, and Enter does nothing.

    Our copy: The box searches all 452 questions (the ones past the first three are in the page, hidden until you search), matches category names too, hides empty categories and the View All links, marks the matched words, and says how many matched, announced to screen readers. Escape clears it and ?q= opens the page already searched. Without script the box is not shown and the page is the plain grid.

  3. MediumContentDesktop and phonesupport-4

    The support email address is rewritten to "customercare@SAHI.com"

    After the page loads, the script that changes "Sahi" to "SAHI" also runs over the email address in the first contact card, so the address customers are told to write to changes its spelling in front of them.

    Our copy: The address is written once, in lower case, as a link.

  4. MediumLayoutDesktop and phonesupport-5

    The breadcrumb is hidden behind the header

    The breadcrumb sits 24px from the top of the page while the floating header covers the first 92px on desktop and 80px on a phone, so "Home › Customer Support" is never visible; the page title starts straight under the header.

    Our copy: The page starts below the header, with the breadcrumb visible above the title.

  5. MediumPerformancePhonesupport-14

    The page ships every question as 185 KB of script data

    The HTML is 384 KB, 185 KB of it page JSON holding all 453 questions, while the grid shows 122 links. On a phone the audit measured a 30.9 second load.

    Our copy: All 452 questions are plain links in the HTML, 25 KB compressed, with no page data and no framework; the search is a 5 KB script.

  6. LowVisualDesktop and phonesupport-6

    Question counts are shown two different ways

    28 of the 44 categories have fewer than ten questions, and those counts render as circled numbers ("About Sahi ③") while the rest show as "(19)". The text is "(3)" in every case: the counts are set in the display face, whose ligatures turn a bracketed single digit into a circled one.

    Our copy: Counts are set in the text face with ligatures off, so every category reads "(3)", "(19)" the same way.

  7. LowVisualDesktop and phonesupport-7

    All three contact cards use the same envelope icon

    Email, Call and Chat all show the same lavender envelope image (ico_4), so the phone and chat cards carry a mail icon.

    Our copy: An envelope, a phone and a chat bubble, drawn in one style.

  8. LowAccessibilityDesktop and phonesupport-8

    Thirty links all say "View All"

    Each category ends in a link reading only "View All", so a screen reader's list of links reads "View All" thirty times with nothing to tell them apart.

    Our copy: The visible text is unchanged, and each link also names its category for screen readers ("View All 19 questions on Account Opening").

  9. LowVisualDesktop and phonesupport-9

    Category headings are fainter than the questions under them

    The category names are mid-grey while the question links beneath them are near-black, so the eye lands on the questions and the grouping is hard to scan in a 44-category grid.

    Our copy: Category names in full ink with a rule under each; questions in the secondary ink.

  10. LowContentDesktop and phonesupport-10

    "Registered Address" gives a different address from the regulatory notice

    The page labels 3rd Floor, Brigade Metropolis, Summit B as the Registered Address, but the regulatory text on every page gives the Registered Office as 11th Floor, Brigade Metropolis, Summit A.

    Our copy: Kept as published. Which address is the registered office is for the SAHI team to confirm; the page and the regulatory notice should then agree.

  11. LowContentDesktop and phonesupport-11

    Typos and stray Title Case in 22 questions

    "Can a company or corporate to open a Sahi account?", "How to I enter the Options Scalper", "todays' orders", "Can i see", "What is the charge for pledging for unpledging?", "Why I am receiving an SMS…", "What could be the reason ?", three questions with no question mark, and ten in Title Case among sentence-case ones ("How Do I Withdraw Funds from Sahi?").

    Our copy: Corrected and in sentence case; each still links to its sahi.com answer.

  12. LowContentDesktop and phonesupport-12

    A question is listed twice in the same category

    "What Is an AMO and How Do I Place One on Sahi?" appears twice in Placing Orders on Exchanges (two answer pages), so that category's count says 23.

    Our copy: Listed once; the count says 22.

  13. LowContentDesktop and phonesupport-13

    Category names are inconsistent, and five do not say what they are about

    Ten names carry stray spaces (" Options Scalper", "Commodity Basics "), casing changes from one to the next ("Account opening & commodity segment activation" beside "Account Opening"), and five SahiScript groups are named only "Getting started", "Saving and syncing", "What is not supported yet", "Data and limits" and "Troubleshooting", with nothing to say they are about SahiScript.

    Our copy: Trimmed and in Title Case; the five are named "SahiScript - Getting Started" and so on, the way sahi.com already names its "IPO - General" groups.

  14. LowVisualDesktop and phonesupport-15

    Contact and "View all" links are black while links everywhere else are brand-coloured

    The email, phone and category links look like plain text, unlike every other link on the site.

    Our copy: The same brand-coloured underlined link as the rest of the site.

On every page as well: 1 missing · 22 bad · 6 changed (the header, footer, colours and theme). See the every-page list.

Open on sahi.comThe full report